Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our portrait services. Please read this policy carefully.

1. Information We Collect

To provide our portrait services effectively, we collect the following personal information from you:

  • Contact Information: Your name, email address, mobile phone number, and shipping/billing address, necessary to process orders and communicate with you.
  • Payment Information: Payment details such as credit or debit card information, processed securely via our payment gateway. We do not store full payment card details on our servers.
  • Order Information: Details about your orders, preferences, and history to manage and track your purchases.
  • Technical Data: Information about your device and browsing activity such as IP address, browser type, and operating system, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your portrait orders.
  • Communicate with you regarding your order status, updates, and customer support.
  • Improve and personalize our services and website experience.
  • Manage payments and prevent fraudulent transactions.
  • Comply with legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service providers who perform functions on our behalf, such as payment processing, shipping, and customer support.
  • Legal authorities, if required by law or to protect our rights and comply with legal processes.

All third parties are required to safeguard your information and may not use it for other purposes.

4. Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

For detailed information on our use of cookies and how to manage them, please view our Cookie Policy.

6. Your Rights and Choices

You may have rights under applicable laws to access, correct, or delete your personal information, or to object to certain data processing.

To exercise these rights or manage your preferences, please contact us through our Contact Page.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Transfers

Your information may be processed and stored in countries other than your own. By using our services, you consent to transfer of your data internationally in accordance with this Policy.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

For details regarding your order and website use, please also read our Terms and Conditions.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal data, please reach out via our Contact Page. We will address your inquiries promptly.